The Current Retail Climate
Retailers selling complex products face a significant challenge: training new floor sales staff to effectively answer customer questions and drive sales. Traditional training methods, spanning 3-6 months, are costly and time-intensive. With average Gen Z staff tenure as low as 9 months in Australia and New Zealand, retailers are left with only a few months of productive selling time per employee.
This reliance on lengthy training cycles creates a systemic issue—a cycle of high costs and low productivity. Inefficient training leads to poor performance, high turnover, and operational strain, driving up onboarding expenses and perpetuating a downward spiral.
Training Retail Employees to Sell Smarter, Learn Faster, and Achieve More - Instantly
Intrinsic’s chat icon on your website guides customers through products, helping them make confident purchases.
Access
Customers click the chat icon to start a conversation with Intrinsic’s AI assistant.
Benefits
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Direct Purchase: Add products directly to cart via real-time recommendations.
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Instant Answers: Provides product specs, comparisons, and applications.
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Always Available: 24/7 support for guided shopping anytime.
Online Customer Assistant
Intrinsic provides on-the-spot product information, enhancing in-store self-service.
Access
Customers tap NFC or scan QR code next to the product to use Intrinsic.
Benefits
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Instant Info: Quick access to product details for confident choices.
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Interactive Experience: Boosts in-store engagement with direct product interaction.
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Independent Assistance: Reduces need for staff, streamlining service.
In-Store Customer Assistant
Intrinsic equips employees with real-time product knowledge on mobile and desktop, enhancing customer assistance.
Access
Accessible via mobile app or store computers for on-the-go or in-depth support.
Benefits
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Immediate Product Knowledge: Access to full specs and recommendations.
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Efficient Training: On-the-spot learning for confident answers.
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Sales Support: Enables effective suggestions and upselling.
Employee Sales Tool
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Intrinsic?
Your very own prototype, designed to show you how simple & effective intrinsic can be
Save Over $1,500 Per Employee With
Intrinsic AI
Our AI-Powered training tool, Intrinsic, enables retailers to train floor sales teams 10x faster and at a fraction of the cost. Our solution not only shortens training time but also enhances employee effectiveness by up to 2.5x, ensuring that sales staff are knowledgeable, confident, and ready to close sales from day one.
Employee Effectiveness Graph
Red (Month 1: Formal Training)
In the first month, employees undergo formal training, building a foundational understanding of their role and the basics of the retail environment.
Yellow (Months 2-6: On-the-Job Training)
The next five months are spent on the floor, learning by trial and error. During this phase, employees navigate the steep learning curve of conscious incompetence, often lacking the confidence and knowledge to sell effectively.
Green (Months 7-9: Effective Selling)
By month 6, employees start to gain confidence and sell effectively, delivering real value. However, just as they hit their stride, many leave by the end of month 9, restarting the costly cycle of hiring and training.
Employee Sales Tool
Intrinsic equips employees with real-time product knowledge, accessible on both mobile devices and store computers, enhancing their ability to assist customers effectively and consistently across any location.
How It’s Accessed
Employees can access Intrinsic through a mobile app for quick, on-the-go support, or directly from store computers for in-depth reference during customer interactions.
Benefits
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Comprehensive Knowledge at Hand: Provides staff with immediate access to product specs, applications, and recommendations in real time, whether on mobile or desktop.
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On-the-Spot Training: Employees learn product details instantly, enabling them to deliver confident, accurate answers without extensive training.
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Sales and Service Support: Facilitates effective product suggestions and upselling based on customer needs, improving overall customer service and satisfaction.